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The Sacramento, CA Online Community | Sacramento, CA Discussion | Sacramento Discussion | Topic: Security Lax At Some Sacramento Hotels
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Eric
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« on: May 23, 2007, 10:25:38 AM »

Security Lax At Some Sacramento Hotels

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Serious security lapses exist at several of the busiest hotels in Sacramento, a KCRA 3 hidden-camera investigation has found.

KCRA 3 discovered over the course of two months how easy it is for someone else to gain access to your room, your personal belongings and more.

More than two dozen hotels were visted in Sacramento, and with the permission of guests that were staying at the hotels KCRA 3 tried to obtain room keys without providing any identification.

Randomly selected hotels include the downtown Hyatt, Sheraton Grand, Embassy Suites, Holiday Inn, Clarion and several others in the surrounding area.

Working undercover, KCRA 3 approached the clerks at the front desk of each hotel. We told each clerk we had locked ourselves out and needed an extra key.

When asked for a photo identification, we told the clerks we had no ID and that we had left our wallet in the room.

At Embassy Suites, a clerk named James said that without a picture ID, he would have to escort us to the room. Upon arrival, a photo ID would be required. The name on the ID had to be the same as that that is registered to the room. He said if it is not the same, entry will be denied.

A clerk at the Sheraton Grand called in the head of security.

Out of 10 hotels, only one of them failed.

http://www.kcra.com/news/13369158/detail.html
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wburg
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« Reply #1 on: May 23, 2007, 10:28:25 AM »

Okay, the title of this thread doesn't even make sense...if only 1 out of 10 of these hotels failed, that's a 90% success rate--not too bad in my book.
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Eric
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« Reply #2 on: May 23, 2007, 10:35:24 AM »

That's what I thought, but I just copied it from the article. It is part one of two, so maybe part two will live up to it Wink

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Tune in to KCRA 3 Wednesday to see the second part of this series. In that case, KCRA 3 was able to gain access to some rooms without a key.
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tedp
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« Reply #3 on: May 24, 2007, 11:40:49 PM »


I thought "reporters" were supposed to report the news. It's not their job to create it.

I object to that Josh guy's reports. He makes mountains out of molehills just for sensationalism. He's a jerk, with a jerky speaking style.   Angry
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Ted Pendlebury
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Eric
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« Reply #4 on: May 25, 2007, 09:10:30 AM »

Investigative Journalism Wink
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Eric
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« Reply #5 on: May 25, 2007, 12:06:38 PM »

Here's the second part:

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Getting into rooms at some Sacramento hotels without a key or even identification is relatively easy and points to a need for improved security, a KCRA 3 hidden-camera investigation has found.

After checking into several hotels over the course of months, KCRA 3 approached housekeepers in hallways and claimed to be locked out of a room.

In each case, the housekeeper involved opened rooms and did not ask for identification. Sometimes, KCRA 3 was let into the same room more than once.

KCRA 3 found that maids at the DoubleTree, downtown Holiday Inn and the Radisson all opened room doors upon hearing a claim of being locked out. In each case, no identification was necessary.

At the Holiday Inn, a maid provided access twice. The general manager said housekeepers are routinely told not to let anyone into a room.

At the Radisson, a supervisor asked for a name but no identification. The general manager said the supervisor should have asked for an ID.

When told of the lapses in security, managers at the Holiday Inn and Radisson were cooperative and eager to address the problems.

The managers at the DoubleTree, where pilots and flight attendants say on a routine basis, asked KCRA 3 to turn our video camera off and leave the hotel.

Barry Miller, DoubleTree general manager, refused to comment and said he was not interested in the results of the investigation.

Because so many pilots and flight attendants stay at hotels, the Department of Homeland Security said keeping such lodging safe is a issue of national security.

Pilots travel with official airline identification badges, flight plans and security codes. When they check into a motel, their uniforms and other materials are often left inside their rooms.

The Department of Homeland Security also talks about the importance of hotel security on its Web site.

http://www.kcra.com/news/13376198/detail.html
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LoveNo1
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« Reply #6 on: May 25, 2007, 03:21:05 PM »

The managers at DoubleTree sound like jerks! That's really scary. I always try to take important stuff with me whenever I leave a hotel room, but that's because I don't really trust the staff.
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attagirl
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« Reply #7 on: May 27, 2007, 08:25:20 PM »

In all honesty. I find all this to be very alarming. I have for many years stayed in various hotels and if these ones here are doing this then I would bet the same thing is going on in those chains world wide.

if you cannot get into you room, you need to go to the front desk. There is never a reason why a person from housekeeping should allow you in your room. At least at the front desk if you have left your key and id in the room, they can check with other information that has been put on the account.

If you have no id with you, then you should not just be let in a room. That is a big liability on the part of the hotel. What if that person is a stalker or just robbing the room. the hotel would be responsible.
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